IX GLOBAL SERVICES SDN BHD

Job Description Act as the tech superhero for 1st and 2nd level support & troubleshooting Call in backup from the 3rd level team when needed Keep an eye on the clock to make sure all incidents meet the MTTR Lead…

Job Description: Be the superhero of first level support, swooping in to troubleshoot and resolve any issues that arise. When the going gets tough, escalate to the second and third level support teams like a pro. Be a wizard of…

Job Description: To be the tech hero onsite at the customer\'s office Providing level 1 support and troubleshooting with a smile Ensuring maximum service availability and performance Communicating with customers like a pro while investigating and resolving problems Saving the…

Job Description: Be the superhero of 1st level support & troubleshooting! Communicate with customers and partners to solve issues and save the day. Work closely with the 2nd & 3rd level engineering teams to tackle any challenge. Keep everyone updated…

Job Description: Be the speedy Gonzales for support engineers, the first to answer the call for any activity or incident onsite. Play a superhero role in supporting level 2 and 3 engineers during troubleshooting onsite, with great power comes great…