ORANGE BUSINESS SERVICES (NETWORK) SDN BHD
Key responsibilities: \xe2\x80\xa2 Develop and implement end to end the internal communication plan for Asia Pacific, for employee engagement and alignment to our strategy, in collaboration with HR and other stakeholders. \xe2\x80\xa2Develop and implement an external PR and media plan…
b'Key Tasks and Responsibilities: Responsible for generating & presenting monthly customer reports including measurements against Customer SLAs on Quality, Change, Capacity, VPN audits and Performance of the service Provide IP expert support and own customer VPN change management including: managed…
b'Incident Management Specialist L1 Korean Speaker About the role To provide a professional first technical point of contact for the customer and third party vendors. Diagnose fault related incidents by effectively utilizing troubleshooting software and other network/product utility programs. Provide…
b'Customer Service Manager CSM Overall Responsibility To provide Service management and leads the operation teams to provide support related to customers for the escalated issues, major changes, and quick solution evaluation. To govern the operation processes compliances and SLA as…
b' Oversee and be ultimately accountable for the building of Client Relationships and Sales. Management and supervision of a team of Presales engineers, defining objectives and strategy. Achievement of qualitative and quantitative targets from the GCS APAC Sales team. This…
b' Map your knowledge to a defense in depth strategy implemented on our detection capabilities Analyze security events raised by our tooling and take adequate steps together with the customer\xe2\x80\x99s security department to mitigate them Develop and improve playbooks within…
b'Day to day remote management of the Network and Security Infrastructure of our customers (from the NSOC) \xe2\x80\xa2 Technical Account Management: inform customers about procedures, guide them through new implementations, study possible evolutions of customer network environment\xe2\x80\xa6 \xe2\x80\xa2 Monthly reporting…
b'Role Description The Enterprise Security Architect is responsible for aiding and supporting on shore Sales and Presales teams in Asia Pacific by designing, positioning and selling Orange Cyberdefense solutions and its portfolio, as well as assisting in providing product/service and…
b' Meet or exceed the targets set by the management with regards to : Customer Satisfaction TDD/CDD (Target/ Committed Delivery Date) and LTC (Lead Time to Connect) Overdue Orders Database(s) accuracy Quality of 1st time installation Accountable for order management…
b' Meet or exceed the targets set by the management with regards to : Customer Satisfaction TDD/CDD (Target/ Committed Delivery Date) and LTC (Lead Time to Connect) Overdue Orders Database(s) accuracy Quality of 1st time installation Accountable for order management…
b'Site Leadership \xe2\x80\xa2 In conjunction with the Head of Asia Competency Center Malaysia, oversee the day to day running of the Asia Competency Center \xe2\x80\xa2 Provide regular updates and reporting on the site and operations to the Head of Customer…
b'Incident Management Specialist L1 Korean Speaker About the role To provide a professional first technical point of contact for the customer and third party vendors. Diagnose fault related incidents by effectively utilizing troubleshooting software and other network/product utility programs. Provide…