JOB SCOPE: Handle and assist customers\xe2\x80\x99 general inquiries via multiple platform channels. Taking ownership to solve challenges faced by customers and clients\' partners. Exceeding customer expectation in terms of customer service & accurate information. Working in a team to achieve…
JOB SCOPE:Handle and assist customers\xe2\x80\x99 general inquiries via chat support system.Taking ownership to solve challenges faced by customers and clients\' partners.Exceeding customer expectation in terms of customer service & accurate information.Working in a team to achieve the required KPI elements…
Job Description Attending to inbound calls, live chats and emails Respond to customers\' general queries, complaints/feedbacks in a timely and accurate way Manage customer complaints and feedbacks accordingly Requirements: Candidate must possess at least a SPM. Immediate entry Minimum 6…