Travel Recommends Sdn Bhd

Engage internal stakeholders on knowledge transfer to customer service associate. Discuss and explain feedback regularly with customer service associate. Training of customer service associates and maintaining service level. Handle escalations / enquiries that are not being able to be resolved…

Answering phones from customers professionally and responding to customer inquiries and complaints. Reply customer emails and WhatsApp\xe2\x80\x99s\xe2\x80\x99 chat. Handling and resolving customer complaints regarding product sales to customer service problems. Providing customers with the organisations\xe2\x80\x99 service and product information. Identifying,…

Answering phones from customers professionally and responding to customer inquiries and complaints. Reply customer emails and WhatsApp\xe2\x80\x99s\xe2\x80\x99 chat. Handling and resolving customer complaints regarding product sales to customer service problems. Providing customers with the organisations\xe2\x80\x99 service and product information. Identifying,…