Job Description

MohonKelayakan

• Diploma in Business Management or equivalent, Degree Holder and above.
• Minimum 2 years customer service experience and other equivalent experience.
• Computer literate, well versed in Microsoft Office.
• Independent with good interpersonal skills and communication skills.
• Proficient in spoken and written in English, Mandarin and Bahasa Malaysia.

Tanggungjawab

• To perform daily routine counter service operation duties.
• Answer incoming calls and attend to customers or agents\' queries.
• Accept PO and key-in customers details into system.
• Able to manage and accept payment collection in different modes of payment, example by cash, cheque and credit card.
• Prepare Official Receipts for daily payment collections.
• Handle lot enquiries, lot reservations, change lot, change address and addressee, cancellation cases, transfer of ownership or entitlement matters and others.
• Update system for changes in purchase and purchaser\' information.
• Record sales into Sales Day Book Daily.
• Keep track of sales materials, forms and controlled of stock including PO.
• Timely and accurate processing of booking sales, confirm sales, verify PO and entering sales, data entry, sales collection, collection handover to Accounts and responsible for Daily collection.
• Check and liaise with Finance Department on monthly confirmed sales cases.
• Responsible to handle customer receipt and certificate arrangements.
• As a back-up for cashier and assist checking of daily payments received against Daily Receipt Listing for Banking.
• Handle general sales transactions in accordance with established Company policies, guidelines and procedure with excellent customer service.
• Ensure the daily counters service operations run efficiently and ensure a quality and accuracy of various marketing reporting.
• Any other duties as assigned by superior and management to you from time to time.

Manfaat

• Medical Claim
• Training Provided
• Employee Discounts Benefits
• EPF & Socso
• Annual Leave
• Bonus

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