Job Description

:We are partnering with a leading global health and life insurer to recruit an Account Coordinator for their team in Kuala Lumpur, Malaysia. This position offers an exciting opportunity to work in a dynamic international environment, handling a global portfolio of clients and ensuring top-tier service.Responsibilities

• Prospect, implement and closely monitor partnerships with third-party healthcare providers in Asia.

• Undertake benchmarking of healthcare network solutions in various countries, develop and maintain knowledge of existing possibilities on the market.

• Negotiate healthcare networks\xe2\x80\x99 partnership contracts and tariffs.

• Lead new partnerships\xe2\x80\x99 implementation actions.

• Oversee the relationship with healthcare networks to ensure that good practices are in place and that the members have smooth access to medical facilities within these networks: monitor and analyse key partnership indicators, collect and review reporting, put in place meeting rituals, prepare meeting agenda, circulate minutes, follow-up on action points, maintain and share project trackers, ensure deadlines are met, troubleshoot incidents, assist with billing issues, propose corrective actions using your expertise.

• Perform field visits and networks\' audits.

Requirements

• Previous experience in the insurance or medical sector is highly preferred, especially in an international environment.

• Prior experience in an account management role within the Insurance industry will be a strong advantage.

• A proactive, "can-do" mindset with a passion for delivering high-quality customer service.

• Strong attention to detail, resourcefulness, and the ability to drive results while working as part of a team.

• Excellent communication and interpersonal skills, with the ability to liaise effectively with diverse clients and stakeholders.

• Fluent in English and Mandarin as you are required to communicate with Mandarin-speaking clients.

For more information about this role, please contact Eric at . Due to the high volume of applicants, only shortlisted candidates will be contacted. We appreciate your understanding.Registration No: R1110985 / EA License No: 21C0685

Timeo-Performance