Job Description

Location

: Malaysia, Remote

Type

: Full-Time

About us:

Automation Consulting Pty Ltd is a small, fast-growing Australian startup specializing in AI and automation consulting, helping businesses streamline operations with smart, scalable solutions.

Role Overview:

We're looking for a dynamic and client-focused Account Executive to join our growing global team. This role is ideal for someone who excels at nurturing client relationships, identifying growth opportunities, and delivering tailored automation or AI-driven solutions that meet business needs. We want someone who is proactive in identifying new revenue opportunities, expanding existing accounts, and not afraid to reach out, follow up, negotiate, and win.

You will be the bridge between our clients and internal teams, ensuring smooth communication, high client satisfaction, and continuous value delivery.

Key Responsibilities:

Take ownership of prospects and opportunities and drive them through the full sales cycle to close. Act as the main point of contact for clients, ensuring exceptional communication and service delivery. Identify opportunities for account expansion and upselling new solutions. Collaborate with the Business Development and Technical teams to deliver solutions aligned with client objectives. Prepare and deliver presentations, proposals, and reports to support account growth. Negotiate contracts and renewals in alignment with company goals. Maintain accurate client records and track engagement using CRM tools. Monitor account performance, feedback, and satisfaction to drive retention. Stay updated on industry trends and competitors to anticipate client needs.

Requirements:

2+ years in B2B account management, sales, or client success roles. Strong proficiency in English and Mandarin (spoken and written). Proven experience in building and maintaining long-term client relationships. A hunter mindset: resilient, proactive, and willing to put in the hard work. Excellent communication, negotiation, and presentation skills. Strong business acumen and problem-solving mindset. Ability to manage multiple accounts and priorities effectively. Familiarity with technology, consulting, or automation industries is a plus. Self-motivated, professional, and committed to delivering high-quality results.

Bonus Points:

Experience working with startups or small, fast-paced teams. Background in AI, automation, or digital transformation projects

What We Offer:

Competitive salary. Flexible working hours for work-life balance. Partnership approach ("work with us, not for us"). Laptop provided for work purposes. Collaborative and nurturing environment. Knowledge sharing and skill enhancement opportunities. Respectful and inclusive team culture. Long-term opportunity with ongoing projects and growth potential.

Application Process

Initial Interview (15 minutes) 1st Interview 2nd Interview Cultural Interview

How to Apply:

If you're ready to join a high-impact international team, please submit your resume to: hr@automationconsulting.com.au

Job Type: Full-time

Pay: From RM6,000.00 per month

Work Location: Remote