Job Description

Kantar Worldpanel

Kantar is the world\xe2\x80\x99s leading data, insights and consulting company, and our Worldpanel colleagues are experts in shopper behavior. Offering continuous monitoring, advanced analytics and tailored solutions for our clients, they help turn purchase behavior into a competitive advantage across a wide range of markets including tech, fashion, telecoms and fast-moving consumer goods.

Job Details

Job summary:

Are you inquisitive, creative, hardworking, and driven? Do you enjoy leading a team?

If you are, we are looking for an Account Manager to be part our team passionate about bringing compelling levels of insights to our partners and ensuring the long-term revenue growth for Kantar Worldpanel Vietnam.

This is an exciting role which will provide you with a blended development focus from on-the-job experience, exposure and exchange of knowledge with others, and more formal education as you look to take the next step in your career.

Key Outcomes:

Client Partnership

Establish rapport with your clients to drive and grow the day-to-day relationship with them by learning and understanding their business, key objectives and challenges.

Work with a range of client functions from sales teams to insight teams and even board level

Client Servicing

Deliver and monitor contractual obligations and client satisfaction, handling issue resolutions and implementing improvements as identified

Handle relevant training activities for the Clients

Commercial Growth

Assists the Account Director/Commercial Director in monitoring the group\xe2\x80\x99s annual revenue commitments and contribute to team revenue performance by identifying areas of opportunity to develop our service further with your client and producing relevant proposals.

Take part on assigned projects which help driving further the expertise and business expansion of Kantar Worldpanel in Vietnam.

Insights Generation

With your team, ensure the production of appropriate analyses and presentations in response to briefs/requests received from clients

Deliver astute presentations with insights/ recommendations that sharply meet the objectives of the brief and applicable to clients\xe2\x80\x99 business.

Team Leadership

Active role in mentoring and developing junior team members \xe2\x80\x93 sharing knowledge, encouraging a culture of learning.

Key Competencies:

• 4-5 years working experience in Research, Marketing or Advertising \xe2\x80\x93 ideally in FMCG industry
• A curious mentality and unafraid to have a point of view.
• Strong numerical and analytical skills which can be applied in a commercial context.
• Professional and courteous in manner, dedicated to providing a good level of service and motivated to find solutions for problems.
• Articulate and credible written and verbal communication skills, being comfortable in presentation to large audiences.
• Able to cope well with time pressure and make decisions in fast paced circumstances
• Excellent client servicing skills and enjoys establishing relationships
• Be able to work effectively in a team environment and independently
• Well organized with strong level of time management and the ability to optimally plan the workload for own and a small team.
• Good command of computer skills, proficient in MS PowerPoint, Excel and Word
• Knowledge of various statistical and analytical techniques and/or tools is an advantage.
• Demonstrates intellectual and professional integrity.
• Good networking skills and service orientation.
• Strong desire to motivate and develop others
• The candidate will possess a bachelor\xe2\x80\x99s degree.

WHAT\xe2\x80\x99D WE OFFER:

• Attractive annual leave (18 days in your first year and 20 days from the third year)
• Private health insurance cover
• Hybrid working arrangement
• Flexi-benefits (for Dental/Optical/Fitness class/Supplement/etc.)
• Team bonding activities
• Recognition programs.

JOIN US

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that\xe2\x80\x99s out of the ordinary and join us.

At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity, therefore we welcome applications from all sections of society and do not discriminate on the basis of age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status or any other legally protected characteristics.

Country

Malaysia

Location

Kuala Lumpur, Centerpoint North

Why join Kantar?

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, nobody knows people better than Kantar.

And because we know people, we like to make sure our people are looked after as well. Equality of opportunity for our people is our highest priority and we encourage our people to work in a way that supports their health and wellbeing. While we encourage our colleagues to spend part of their working week in the office, we understand no one size fits all, and we\xe2\x80\x99re flexible in our approach to ensure people feel included and accepted. We\xe2\x80\x99re committed to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, which is why we welcome applications from all background and sections of society. Even if you feel like you\xe2\x80\x99re not a perfect fit, we\xe2\x80\x99d love to receive your application and talk to you about this job or others at Kantar.

Kantar