Job Description

We are now ONE! #CelcomDigi Celcom and Digi have merged with the aim to create Malaysia\'s most inspiring telco-tech company, building on two well-loved brands with over six decades of combined strengths in innovation and connecting Malaysians. In this role at CelcomDigi , you will be managing Controlled Channel Partners, owned accounts/outlets\' performance, day-to-day operation, develop and expand Postpaid sales distribution WITH THE OBJECTIVE OF driving company Postpaid, Device and Broadband sales. Responsibilities: Observe and report competitor activities/programs and review its effectiveness/threat/ opportunities towards CelcomDigi; To propose Quick Win actions to maintain competitiveness. Identify, plan and execute promotions at store/outlet level. Assist partners to achieve healthy P&L. Monitor and ensure dealers/outlets and their staff comply with the minimum guidelines set out by CelcomDigi both qualitative and quantitative. Provide product training and refreshers for controlled channel partners and their staff. Manage and ensure compliance of SOPP, conduct audit and transaction monitoring of stores and coach them to close gaps identified to help them improve. Manage and ensure CelcomDigi properties are properly documented and reconciled. Always instill integrity to Heads and front liners in order to ensure all transactions are compliant and done with integrity in line with CelcomDigi values. Plan & execute overall Channel expansion, based on existing Postpaid consumer density and new market opportunities, at the same time establish clear demarcation for own and partners outlets. Participate in all on-ground activities such as Events, Roadshows, Roving, etc Review, propose & develop retail operations processes and simplify / automate where necessary IN ORDER TO make things simpler for customers, staffs and vendors. Requirements: Min. Diploma/Degree in any field Min. 2 to 8 years of experience in Dealer/Distribution/Telco Operations, Marketing / Business Administration in Telco or FMCG Previous account management experience with good track record Strong negotiations skills Great at planning and execution of sales related campaigns Analytical and ability to find solution to overcome issues or challenges Articulate and well accustomed to a client facing role Proficient spoken and written English & Malay (other languages are plus). Flexible, able to work during weekend or at odd hours. Must Possess Own Transport with Valid Licenses. Willingness and ability to travel.

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