Upload invoices and supporting documents (e.g., PO, delivery order) to various customer portals.
Ensure all invoices are submitted accurately and within the required deadlines.
Track and update invoice submission status in internal records or tracking sheets.
Follow up on any portal submission rejections or discrepancies.
2. Accounts Receivable Monitoring & Collection
Monitor AR aging reports to identify overdue accounts.
Assist in sending payment reminders and following up with customers on outstanding invoices.
Record and update customer payment information in the accounting system.
Support in reconciling customer statements and resolving basic billing issues.
3. Reporting & Documentation
Maintain organized records of uploaded invoices and correspondence.
Assist in preparing simple AR reports for weekly or monthly review.
Support month-end closing activities by ensuring all collections are properly updated.
4. Coordination & Support
Work closely with internal teams (Sales, Operations, and Finance) to resolve billing or document issues.
Provide general administrative support to the Finance team as required.
Ensure compliance with company procedures and customer billing requirements.
* Preparation of ad-hoc reporting as required.
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