Job Description

Job Responsibilities:-

Daily Basis

1.Ensure data entry for the Tenant in the system in accordance to all documents source or , agreements such as :-

Checking tenant historical data entered by the leasing department, includes not limited to tenant's name, total square footage, base rate, service charges, and the start and end dates, deposits and offsetting refund, maintaining Letter of Bank Guarantee Responsible for generating a new tenant ID in the system upon receiving the signed lease agreement from the new tenant. (Completed document: - Approval Of Prospects And Rental (APR), Letter of Offer (LOO) signed, Tenancy Agreement (TA) for tenancy, Pop-Up Stores, Events, Space rentals).
2.Monitor :-

Refund requests for Fit-Out and Security deposits from leasing or fit-out departments. Monthly free rental. Monthly rebate/waiver rental, (mostly rebate on base rent).
3.Compliance to Tenancy Agreements as per the followings: -

Reviewing refund claims for customers. For example, (Parker customers - we got twice payment with the same cardholder number, this scenario arose when the customers made double touch on the terminal machine while making payment and the terminal had the delay on taking the payment.) Reviewing credit note requests. Such as (Early Termination, Waiver rental and other charges it Ensure Rental, utilities (Electricity, Water, Air conditioning), deposits, parking, and other invoices such as pop-up stores, events, space rentals, fit-outs, engineering, housekeeping, concierge, and other miscellaneous items.
4.Daily Bank reconciliation collection. Bank VS Invoices issued (according to tenant debtor account), posted into the system, and offset appropriately

5.Daily in recording and reconciling daily parking revenue payments vs merchant report vs bank statement to ensure that all transactions are accurately recorded and perform regular reconciliations to identify and resolve any discrepancies between collected payments and reported amounts.

6. Extract debtor aging daily to ensure timely follow-up on overdue balances.

Monthly tasks -

oGenerate monthly rental invoices,

oGenerate Air conditioner overtime and a server room for tenants.

oGenerate Credit note if requires

oGenerate monthly collections, deposits, and other revenue reports.

oGenerate Statement of Account

oGenerate Late Payment Charge (LPC) to GM review.

oCollecting monthly sales reports from tenants.

oGenerate monthly debtor aging report.

oClosing of AR module

Case to case

1.Sending a reminder letter to the tenant or client.

2.Assisting GM in providing supporting documents for the Letter of Demand to the tenant.

3.Assisting the GM in calculating the waiver to be offered to the tenant.

4.Provide a figure for the leasing team for 75% monthly rental from sub-landlord (Plot 2).

5.Responsible to arrange monthly meetings with sub-landlord (Plot 2).

6.Responsible for arranging an internal debtors meeting.

7.Assisting tenants with enquiries.

8.Responsible for keeping all tenant documentation, including APR, LOO, and lease agreement, in their own file.

9.Monitor any unallocated payments from tenants / customers and apply the same with future bills.

10.Monitor tenancy expiration within 4 months and alert the leasing team

11.Any other task as assigned by the Management

Job Types: Full-time, Permanent

Pay: RM2,500.00 - RM4,000.00 per month

Benefits:

Dental insurance Health insurance Maternity leave Meal allowance Opportunities for promotion Parental leave Professional development
Work Location: In person