Job Description

Key Responsibilities:

Draft Standard Quotation:

Enquire further information from customers base on standardize checklist. Draft quotation base on standardized format. Present to HOD or CEO for finalization and approval.

Invoice Generation:

Prepare and issue invoices to customers based on service agreements or quotations. Collect and compile documents from Operations and calculate charges (OT, Storage and EMC, DnD, etc). Ensure invoices are accurate and comply with company policies and customer requirements.

Payment Processing:

Record and reconcile customer payments. Follow up on outstanding invoices and ensure timely collection of dues. Manage electronic billing systems and update customer payment records.

Customer Interaction:

Respond to billing inquiries from customers via phone, email, or in person. Resolve billing discrepancies and disputes in a professional manner.

Data Management:

Maintain accurate records of all billing transactions. Generate billing reports and summaries for management review. Ensure all billing data is entered into the accounting system accurately.

Compliance and Procedures:

Ensure billing procedures comply with company policies and legal requirements. Assist in the development and implementation of billing policies and procedures.

Coordination and Collaboration:

Work closely with the finance department to ensure accurate financial reporting. Coordinate with sales and customer service teams to verify and reconcile billing information. Collaborate with IT to address and resolve billing system issues.

Qualifications:

Education:

Diploma / Bachelor's degree in Accounting, Finance, Business Administration, or a related field.

Experience:

Minimum of 2-3 years of experience in billing, accounts receivable, or a related field. Has experience in similar industry such as Forwarding, Shipping, Port Ancillary, CFS would be added advantage.

Skills:

Strong numerical and analytical skills. Proficiency in billing software and MS Office, particularly Excel. Excellent attention to detail and organizational skills. Strong communication and interpersonal skills. Ability to handle sensitive information with discretion. Experience with Accounting system such as MYOB, SQL, UBS would be added advantage.

Personal Attributes:

Highly organized and able to manage multiple tasks simultaneously. Detail-oriented with a high level of accuracy. Proactive in resolving issues and improving processes. Strong ethical standards and integrity.
Job Types: Full-time, Permanent

Pay: RM2,000.00 - RM3,200.00 per month

Benefits:

Maternity leave Opportunities for promotion Professional development
Work Location: In person