To conduct billing process accurately eg. Invoicing, Debit Note, Credit Note and documentation.
To create invoices and billing materials to be sent directly to the customers with complete supporting documents.
Ensure investigation and resolve items on billing error and discrepancies in timely manner.
Monitor and respond to client billing inquiries.
Collaborate with Operation Team to resolve invoice discrepancies.
To follow up collection by informing customers of any missed or upcoming payment deadlines.
On time incoming payment account clearing in debtor aging.
Generate and email monthly Statement of Account to customers.
Prepare Debtor Overdue Aging Report and highlight the overdue customers for follow up actions.
Perform Account Receivables reconciliation and resolve reconciling differences.
Prepare reports to management/customer
Other task(s) assigned by superior from time to time.
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