Job Description

About the Role:

Are you someone who enjoys bringing order to numbers and making sure every cent is accounted for?
We're looking for a sharp, dependable, and proactive Accounts Receivable Associate to join our Finance team!
In this role, you'll be the go-to person for managing customer billing, tracking payments, and ensuring our cash flow stays healthy. You'll also work closely with other departments and customers to make sure all payment-related matters run smoothly, with a balance of professionalism and friendly communication.

What You'll Be Doing:

Invoicing & Payment Tracking:
? Issue accurate invoices on time and ensure transactions are properly recorded.
? Monitor outstanding accounts and follow up on overdue payments.

Customer Communication:
? Maintain clear, professional communication with customers regarding payment status.
? Send Statements of Account (SOA) periodically to keep customers informed of their balances.
? Liaise with the Sales team on payment arrangements negotiation when needed and confirm
payment schedules.
? Resolve issues such as excess or unidentified payments.

Account Management & Reporting:
? Reconcile customer accounts and investigate discrepancies.
? Monitor aging reports and escalate long-outstanding debts.
? Prepare AR summaries for internal review.

Risk & Escalation:
? Highlight potential bad debts for superior and management review or legal action.
? Ensure collection efforts comply with company policies and credit control guidelines.

Team Collaboration:
? Work closely with Sales and billing teams for accurate billing support.
? Assist in month-end closing and audit processes involving receivables.

What We're Looking For:

We're looking for someone who's methodical, proactive, and dependable -- someone who takes ownership of their work and ensures no detail falls through the cracks. You'll thrive in this role if you:
? Hold a Diploma or Degree in Accounting, Finance, or a related field.
? Have 1-2 years of experience in Accounts Receivable, credit control, or finance operations.
? Are confident using accounting systems (SQL, SAP, Bizstory, etc.) and good in Microsoft Excel or Google Sheets.
? Have a keen eye for detail -- you catch inconsistencies and follow up until they're resolved.
? Enjoy engaging with customers and are able to communicate with confidence, professionalism, and politeness -- even during tough collection calls. You're not just persistent, but also tactful and creative in how you approach conversations.
? Take a solutions-first approach when reconciling accounts or resolving payment discrepancies.
? Stay organized and consistent, even when managing multiple accounts or deadlines.
? Are comfortable coordinating with internal teams (Sales, Billing & Operations team) to resolve account issues and ensure smooth processes.
? Work well both independently and within a collaborative team environment.
? Are literate in English and Bahasa Malaysia. Proficiency in Mandarin would be an added
advantage.

What You Can Expect in This Role:

This position offers an opportunity to be part of a collaborative and detail-driven finance team. You'll play a key role in maintaining accurate receivables, supporting smooth cash flow operations, and ensuring our financial records remain up to date. It's a great fit for someone who values structure, consistency, and clear processes while working in a role that contributes directly to the company's day-to-day operations.

Job Types: Full-time, Permanent

Pay: RM1,700.00 - RM2,300.00 per month

Benefits:

Maternity leave Professional development
Schedule:

Monday to Friday Weekend jobs
Supplemental Pay:

Performance bonus
Application Question(s):

Are you willing to work Monday to Friday from 8:00 AM to 5:30 PM and alternate Saturdays from 8:00 AM to 12:00 PM?
Work Location: In person