Job Description

About the role AR Account Executive will report into AR Team Lead. In charge of collection of overdue debt and resolving issue on the invoices. He/She needs to be build rapport with the internal and external customer to get result at the end of the day. He/She needs to ensure the payment are properly allocated based on the customer remittance. Key responsibilities All aspects of collections regarding debtors ledger. . Resolving customer financial queries via phone, email, fax . Inbound and outbound calls . Liaising with market contacts regarding customer queries . Managing overdue payments . Managing unapplied cash, requesting remittance advices . Resolve discrepancies (bank, business, customer contact) . Prepare and dispatch dunning letters/statements . Receive and give inputs to initiate legal / insurance actions . Provide support to AR Team Leader for credit control activities as required . Ensuring all Associate activities are compliant to audit requirements . Documenting all collection activity . Escalation and follow through of any issues occurring . Reporting and Process improvement Qualifications and skills Candidate must possess at least a university degree in accounting, commerce, finance and/ or a professional accountancy qualification. 12months contract role supporting APMEA regions Minimum 0-2 years of working experience in a Deductions / Credit Review related job function Excellent numeric and accuracy skills Good command of written and spoken English. Processing of cash to the customer accounts for all methods of payment (Cashier) Cash application for all methods of payment

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