Job Description

About JLL We\'re JLL. We\'re a professional services firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. If you\'re looking to step up your career, JLL is the perfect professional home. At JLL, you\'ll have a chance to innovate with the world\'s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You\'ll also make long-lasting professional connections through sharing different perspectives, and you\'ll be inspired by the best. We\'re focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL! What\'s your ambition Is it a big goal or small steps Professional or personal We\'d like to know, because we make your ambitions our business. And if you have ambitions in property consultancy, helping you achieve them is what we do best. DUTIES AND RESPONSIBILITIES Manage event & activation operations for scheduled in-buildings events as assigned. Conduct digital signage checks for corporate partners, manage & keep updated documentation. Ensure effective coordination with building operations teams to deliver best in class pre, day of and post event execution. Maintains building event calendar, ensures its data accuracy, and makes any necessary adjustments. Works closely with the team to ensure the building activation event calendar is up to date. Oversees planning and execution of Event Orders, including food and beverage arrangements and processing documentation as needed to ensure client needs are met. Manages multiple events simultaneously making rapid adjustments as required to ensure event success in a fast-paced environment. Manage communication consistently throughout the day to management related to daily event details. Knowledgeable of all events going on throughout the venue at all times in order to efficiently represent the marketing and events department. Actively participate and support the concierge team and event booking process during non-event days and peak business windows. Proactively handle any arising issues, and troubleshoot any emerging problems during all events. Handles any complaints, challenges or concerns immediately. Function as the on-site contact to guests for all aspects of their events. Responsible for all event participation and booking of slots for events Conducts pre and post event evaluations every event daily and reports on outcomes to management. Ensure all events are executed to the specifications and standards set forth by management, including but not limited to event space set up, food and beverage service, attractions, decor, etc. Support the concierge while providing excellent guest service to all that enters the building at all times. Coordinate production and distribution of event and marketing materials. Assist in the development and implementation of marketing & sales strategies, building SOP\'s and processes. Digital Screen / Website / Portal Maintenance and implementation. Other duties as assigned. KEY PERFORMANCE MEASURES COMPETENCIES Candidate must possess at least a Diploma / Bachelor\'s Degree in Marketing/Events/Hospitality or any equivalent 2-3 years\' experience in the entertainment, food & beverage and / or hospitality industry with banquet and/or private or special events Ability to communicate effectively in both written and oral format. Strong supervisory and interpersonal skills. Attention to detail and strong organizational skills. Proficient in Microsoft Software - Excel, Powerpoint, Etc Must be able to work a flexible schedule when needed to achieve event succession Must be flexible and adaptable to change. JLL, together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\'s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our . For additional details please see our career site pages for each country.

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