Respond to customer inquiries through various channels, including phone, email, and chat, social media ensuring prompt and accurate information delivery
Assist in processing customer orders and managing service requests, maintaining a high level of accuracy
Collaborate with senior team members to resolve complex issues and escalate concerns as necessary (team work)
Participate in training sessions to enhance product knowledge and customer service skills
Support the development of customer service resources and training materials
Job Type: Full-time
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:
Professional development
Application Question(s):
When can start join?
Language:
Bahasa (Preferred)
Location:
Kuala Lumpur (Preferred)
Work Location: In person
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