Job Description

Location:

Taman Perindustrian Tago, Persiaran Industri Sri Damansara, 52200 Kuala Lumpur

Are you someone who enjoys helping people and solving problems? We're looking for a

Customer Service Admin Assistant

to join our growing team. In this role, you'll handle customer enquiries, support daily operations, and ensure every customer has a great experience with us.

Jobscope:

Attend to customer calls, messages, and emails -- handle orders, enquiries, and complaints professionally. Record and update customer details accurately in the system. Follow up with customers to ensure issues or orders are resolved smoothly. Work closely with internal teams to solve problems and provide timely updates. Prepare simple reports and assist with admin or support tasks when needed. Build and maintain good relationships with customers and colleagues.

Requirement:

Minimum

1 year of experience in customer service --

fresh grads are welcome too!*
Good communication skills in Bahasa Malaysia and English. Organized, detail-oriented and able to multitask. Proficient in Microsoft Excel, Word and PowerPoint. Responsible, trustworthy, and able to handle confidential information.

Can start work immediately is a plus!

Job Types: Full-time, Permanent, Fresh graduate

Pay: From RM1,900.00 per month

Benefits:

Dental insurance Free parking Health insurance Maternity leave Opportunities for promotion Professional development Vision insurance
Application Question(s):

Please state your date availability to join in / notice period. Please state your expected salary. Please state your current age. Have you read and understand our location and job description before proceed to apply this position? (Yes / No)
Education:

STM/STPM (Required)
Experience:

Customer service: 1 year (Preferred) Microsoft Excel: 1 year (Preferred) Complaint handling: 1 year (Preferred) Administrative: 1 year (Preferred)
Language:

English (Required) Bahasa Melayu (Preferred) Mandarin (Preferred)
Work Location: In person