Job Description

Cigna is a global health service company dedicated to helping people improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service 85 million customer relationships throughout the world.The Cigna office in Kenya operates as a \xe2\x80\x9cliaison office\xe2\x80\x9d, providing administrative support to its parent company in Belgium, in relation with health insurance administration service.The Belgium office is the headquarters of a dedicated unit of Cigna, which focuses on the needs of International Organisations. This unit has over 50 years of experience in designing, implementing and managing international group health insurance and employee benefits programs for international and locally recruited staff from Intergovernmental (IGO) and Nongovernmental (NGO) Organisations. These programs cover medical as well as incapacity, disability and life benefits, and offer a range of health and well-being services.For our office in Kuala Lumpur we are looking for an Administrative Assistant.YOUR JOBYou are responsible for organising efficiently and processing correctly the flow of incoming and outgoing documents (paper and electronic): letters, faxes, claims, payment letters, etc. Some of your tasks include:

• Proficient in capturing important information from claim documents received from members and providers from global locations and enter into Smart Indexing system
• Able to assess basic medical treatment and information from claims documents. Ensure to sustained a quality accuracy of the data that has been inputted.
• Required to meet daily production target for Indexing.
• Basic analytics and data entry skills
• Fast in system navigation - IT skills.
• File management and classification of data
• Electronic transfer of received claims to the various platforms
• Triaging the flow between members and provider claims
• Processing member and provider claims within stipulated TAT\xe2\x80\x99s
• Managing the different channels through which claims are received
• Cross referencing of emails received from members and providers for further processing
• Any other tasks as allocated

YOUR PROFILE

• You speak and write fluent English
• You are accurate and pays attention to details.
• You are organized
• You have excellent time management skills
• You can deal with confidential information with the utmost discretion.
• You can accurately handle large quantities of paper and electronic documents
• You are able to prioritize set tasks accordingly
• You are able to work under pressure
• You have a can do attitude
• You are a team player

OUR OFFER

• A challenging job in an international and growing enterprise.
• A dynamic, young and entrepreneurial company culture that values and stimulates initiative.
• Market - related salary conditions

About The Cigna GroupCigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Cigna