Admin Assistant
Petaling Jaya, Selangor, Malaysia
Job Description
Mohon
Kelayakan
- Possess minimum SPM
- Excellent computer skills, especially typing.
- Attention to detail.
- This position is required to provide overall admin support to the delivery team particularly to monitor (daily/weekly) courier status updates and follow up on all pending deliveries status with customer / partners via emails and calls to facilitate the SLA compliance agreed with customer.
- Monitor courier delivery performance. Follow up daily/weekly/monthly
- Daily check on delivery status in system and ensure all the status is up to date. Escalate for late or no response.
- Rearrange deliveries with drivers/dispatch and couriers without fail.
- To ensure all deliveries are coordinated and delivered as per SLA. Exceptions are communicated and sorted daily.
- Reply emails/WhatsApp/Calls to customer on time and assist customer on urgent issues.
- Prepare delivery related reports daily/weekly/monthly for management.
- Any other delivery and communication related task assigned from time to time.
- Medical Claims
- Insurance Provided
- Birthday Leave
- Overtime Paid
- Leave Benefit
- Movie Night
- Annual Leave
- Medical and Hospitalisation Leave
- EPF / SOCSO / PCB
- Annual Bonus
- Medical Insurance
- Performance Bonus
- Overtime Pay
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Job Detail
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Job IdJD963946
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned