Candidate must possess at least Primary/Secondary School/SPM/"O" Level, Higher Secondary/STPM/"A" Level/Pre-U, Diploma/Advanced/Higher/Graduate Diploma in any field.
Proficient in Bahasa Malaysia, English, Mandarin, Tamil, or other languages and a local dialect will be an added advantage.
Strong communication skills, dynamic, result-oriented, with excellent presentation skills.
Highly motivated and driven to grow.
Personal qualities: Positive, passionate, collaborative, and able to perform in a challenging environment, as well as being a team player.
At least 1 year of working experience in the related field is required for this position.
Preferably specialized in Clerical/Administrative Support or equivalent.
This is a full-time position based in Perak and Penang.
Tanggungjawab ROLE OVERVIEW As a redONE evangelist, the Assistant, Sales Support is a key figure in managing pre- and post-sales processes with deep exposure to the RSS system. This role is essential in ensuring operational excellence and effective cross-functional coordination. Key accountabilities include:
As a key person responsible for the end-to-end onboarding process of new partners via RSS and upcoming Partner Onboarding platforms.
Manage all correspondence and escalations between the Channel team and internal departments, ensuring timely resolutions.
Monitor and maintain state POSM stock levels to ensure availability and proper disbursement.
Establish and maintain relationships with vendors, ensuring service quality within allocated budgets.
Prepare and provide accurate data and reports to support sales team strategies and decisions.
Respond promptly to communications via phone calls, emails, and messaging platforms such as WhatsApp and Telegram.
Deliver training (onsite/online) for partners, sales teams, and new staff on RSS, MPartner, product SOPs, etc. Also act as the first point of contact for MPartner knowledge for channel partners.
Attending other company-related events/functions as and when necessary.
Perform additional tasks as required by management and reporting manager.
JOB RESPONSIBILITIES A. Partner Onboarding & Support
Verify partner documents and manage the full onboarding lifecycle.
Handle partner-related processes (new recruitment, transfer of ownership, re-join, upgrade/downgrade).
Act as the key contact for MyPartner Portal.
Prepare and submit monthly RSA reports.
B. Training & Liaison
Conduct training on new products, processes, and system updates.
Support HQ in partner assessments and training.
Collect partner feedback and prepare training reports.
C. PR & Event Activities
Plan and coordinate roadshows and partner events (forecasting, PR submission, reporting).
Manage POSM procurement, distribution, and inventory reporting.
Oversee device forecasting, ordering, and distribution.
Support trade marketing reporting and shop status updates.
Manfaat
Birthday leave
Opportunities for career growth
Professional development
Manfaat tambahan
Medical Claim
Kemahiran Administrative Support Sales Support Data Entry Communication Skills Office Management Peringatan Penting Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.