Admin Associate (mnc Company) (up To 4k)

Pulau Pinang, Malaysia

Job Description


Responsibilities:

  • Receive, log, and prioritize service requests from clients and ensure prompt assignment to appropriate service teams and monitor progress to meet service-level agreements (SLAs).
  • Serve as the main point of contact for client inquiries, providing timely and courteous responses, while keeping clients informed about the status of their service requests and proactively address any concerns.
  • Generate reports and documentation for analysis and compliance purposes.
  • Identify areas for improvement and contribute to process enhancements.
Requirements:
  • Degree in Business Studies or its equivalent with 1 to 3 years of related experience
  • Strong communication and good interpersonal skills
  • A meticulous, organized and resourceful team player
  • Able to work independently with minimal supervision
  • Able to do Weekend/Public Holiday support when required
Reference Number:614417Contact Details:HooiLing_Teh@persolkelly.comProfession:Human Resources & Support
HR Admin/ Support/ ManagementCompany:PERSOLKELLY MalaysiaDate Posted:5/07/2024 4:52:00 PM

PersolKelly

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Job Detail

  • Job Id
    JD1045065
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    2500 - 4000 per month
  • Employment Status
    Permanent
  • Job Location
    Pulau Pinang, Malaysia
  • Education
    Not mentioned