Handle daily administrative duties such as data entry, filing, and document management
Manage phone calls, emails, and inquiries from customers in a professional and timely manner
Provide accurate information about products/services to customers
Assist in processing orders, payments, and follow-ups with clients
Maintain and update customer records in the system
Coordinate with internal teams to ensure smooth operations and customer satisfaction
Prepare simple reports and assist with other ad-hoc tasks assigned by management
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