Job Description

4 Key Highlights

Work-Life Balance:

No Overtime Culture, No Pressure, Weekends Free, 9am-6pm.

Career Growth:

Continuous learning & supportive working environment & colleagues. Contribution & Effort being recognized & get seen.

Base Salary + Commission:

Financial Security + Earning Potential + Full Benefits

.

About This Role:

This entry-level Operations Executive position offers comprehensive training and career development in Malaysia's leading legal technology company. You'll gain hands-on experience in sales order management, customer service excellence, and administrative coordination while building essential business skills.

No legal background required

- we provide complete training and mentorship!

Working Hours:

Monday to Friday, 9am - 6pm - we value your personal and family time with true work-life balance, no overtime pressure, and weekends are yours

BENEFITS & HIGHLIGHTS

1. Outstanding work-life balance

- we value your personal and family time with true work-life balance, no overtime pressure, and weekends are yours

2. Career advancement opportunities

- Performance-based career growth and professional development

3.

Performance-driven rewards

- Competitive basic salary + extra monthly commission when you hit targets

4. Direct impact environment / Contribution gets seen

- Your contributions are seen and valued with high visibility on performance and direct impact on company success - your achievements get proper recognition, no corporate politics or bureaucracy

5.

Professional skill development

- Learn CRM systems, business analytics, project management, and leadership skills

6.

Friendly, politics-free environment

- Straightforward team culture focused on results and collaboration

7.

Open-minded team culture

- Your ideas and feedback are heard and valued - friendly boss & colleagues who welcome innovation & ideas

8.

Young & fun team environment

- Dynamic, energetic colleagues with a vibrant workplace culture

9. Direct mentorship

- Learn directly from founding team and experienced management

10.

Convenient location

- 12 minutes walking distance from Bandar Utama MRT station (Avante)

11. Additional perks

- Office snacks, quarterly team activities, festive celebrations, EPF/SOCSO, medical benefits

JOB RESPONSIBILITIES

Sales Order Processing & Customer Service

Process daily sales orders and coordinate with suppliers to ensure timely delivery Handle customer communications via phone and email with professional follow-up Manage customer service requests and work with team to resolve issues promptly Maintain accurate customer records and order tracking

Administrative Support & Learning Opportunities

Provide general administrative support for daily office operations Assist with quotations, billing, and basic reporting tasks Support office coordination and document management Learn business operations through hands-on experience

Professional Development & Cross-Functional Exposure

Participate in training programs to develop business skills Gradually take on additional responsibilities as you learn and grow Collaborate on diverse business initiatives across different functions Contribute to process improvements with guidance from supervisors

WHO WE'RE LOOKING FOR

Required Qualifications:

Degree in Business, Administration, or any equivalent Degree qualification Basic computer skills, Microsoft Office, communication skills, problem-solving abilities Strong work ethic, independent, able to work with minimal supervision Customer-centric mindset with excellent communication skills Solution-driven approach and entrepreneurial spirit Passion for technology, AI and growth mindset, and willing to try new things

Language Requirements:

Fluency in English and Bahasa Malaysia. Mandarin/Chinese proficiency is an added advantage

Ideal Background:

Fresh graduates welcome - comprehensive training provided Customer service, administrative, or order processing experience preferred but not required

What Makes You Successful:

High commitment to excellence and continuous learning Team player with strong interpersonal skills Interest in business operations and process improvement Ambition to grow into management roles

CAREER DEVELOPMENT

Training & Mentorship:

Direct guidance from founding team and department heads Cross-functional exposure across sales, operations, and customer management Professional development opportunities and skills enhancement programs Performance-based advancement with clear milestones

APPLICATION PROCESS

Ready to accelerate your career with Malaysia's leading legal tech company?

For faster processing, email your resume directly to hr@easylaw.com.my

Subject line: 'IND - Operations Executive Application'

Include 'IND' at the start of your subject line to confirm you've read the complete job description.

Alternatively, apply through indeed by clicking the APPLY button [ slower processing]

Immediate start available

- Limited positions, phone interview within 72 hours for qualified candidates

Location:

Damansara Utama, Petaling Jaya, Selangor ( 12-min walking distance to Bandar Utama MRT station Avante)

Job Types: Full-time, Permanent

Pay: RM2,750.00 - RM3,500.00 per month

Benefits:

Dental insurance Free parking Opportunities for promotion Professional development
Work Location: In person