Job Responsibility:
Answer and manage incoming customer calls in a professional and friendly manner.
Understand customer needs and provide appropriate product information.
Prepare and send accurate quotations and invoices based on customer requirements.
Maintain records of customer interactions and transactions.
Coordinate with internal teams (e.g., sales, logistics, accounts) to ensure customer satisfaction.
Follow up with customers for approvals, payments, and feedback.
Resolve customer queries and escalate issues when necessary.
Ensure timely and accurate documentation of all activities.
Job Requirements:
Minimum SPM and above.
At least 1 year working experience as general admin/ sales support that manage invoices and documentation.
Knowledge in AUTOCOUNT system & Microsoft Excel will be added to the advantage.
Willing to work Alternate Saturday half day.
Working Hour:
Monday - Friday 8:00am - 5:30pm
Saturday 8:00am - 2:00pm/ 1:00pm - Alternate
Job Type: Full-time
Pay: RM3,000.00 - RM4,000.00 per month
Work Location: In person
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