Admin Executive
Petaling Jaya, Malaysia
Job Description
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- Read prescriptions and specifications received from the dentist/customer.
- Records order case received and fully responsible to deliver out the case before the due date.
- To make sure all clients records of interactions/communication and transactions are updated, as well as preparing cases or aligner for OEM Company.
- To build and maintain relationships with clients (via phone, email, social media or in-person). Handle inbound and outbound calls / email to doctors/customers as needed.
- To make sure all products such as clear aligners, retainer box, etc. ordered by OEM Company are in order and ensure all shipments (via Fedex Express/ADS Express/ any other couriers) on time.
- Monitor and develop department growth, profitability and service.Lead all aspects of the Whitesmile clear aligner production.
- Preparing invoice to all doctors/company, collect payment, issue official receipt once payment received and records in account.
- Work with laboratory leadership to plan marketing strategy, develop and maintain budgets.
- Manage daily job task assignments to keep production running at high levels of efficiency.
- Maintain quality service, by ensuring quality standards are being followed. Review final work to confirm that all quality standards have been met.
- Use past experience and successes to effectively troubleshoot and problem solve.
- To prepare seminars/marketing events/workshops/events/conferences if required. Participate in company sponsored training and meetings as required.
- Support and incorporate the company Mission, Vision and Core Values into daily work.
- To keep the workplace clean and tidy daily.
- Draft and proofread correspondence and legal documents, such as agreement and contracts.
- Report to the head nurse/clinical manager/General Manager/Director of all above if there are anything unusual activities.
- Any ad-hoc duties as assigned by doctors/manager/head technician.
- Dental insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Day shift
- Petaling Jaya: Reliably commute or planning to relocate before starting work (Required)
- Diploma/Advanced Diploma (Preferred)
- Sales Marketing: 1 year (Preferred)
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Job Detail
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Job IdJD924329
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Malaysia
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EducationNot mentioned