Job Description

Elegant Concept Furnishing Centre Hiring! Full Time Admin Executive in Selangor, Earn up to MYR 3,500 - Ricebowl
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Admin Executive
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MYR2,000 - MYR3,500 Per Month
,
Fresh Graduates
Fewer than 40 applicants. You still have a chance!
Posted 4 hours ago o Closing 20 Mar 2026
Fewer than 40 applicants. You still have a chance!
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Working Location

• Jalan Kampung Baru Sungai Buloh Selangor Malaysia 40160

Requirements
Technical Skills
E-Commerce Proficiency: Experience handling Seller Centers (Shopee, Lazada, TikTok Shop, or Shopify) is highly preferred.
Microsoft Office:
Excel: Must be able to use basic formulas (Sum, Average), filters, and sort data for inventory and sales reporting.
Word: Ability to format documents and create templates.
Computer Literacy: Comfortable learning new software and navigating web-based backend systems.
Soft Skills & Qualifications
Education: Minimum Diploma in Business Administration, Marketing, or a related field (or equivalent experience).
Language:Good command of written and spokenEnglish (knowledge of other local languages is a plus).
Attitude:
High attention to detail (crucial for order processing).
Patience and empathy when dealing with difficult customers.
Able to multitask and work fast during peak sales periods (e.g., 11.11, Payday Sales).
Responsibilities
1. E-Commerce Operations
Order Processing: Manage daily orders from platforms (e.g., Shopee, Lazada, TikTok Shop, Website), ensuring they are processed, packed, and arranged for courier pickup on time.
Product Management: Assist in uploading new products, updating pricing, and editing product descriptions/images on seller centers.
Inventory Control: Monitor stock levels in the system and coordinate with the warehouse/stock team to ensure inventory accuracy.
Returns & Refunds: Handle the backend process for customer returns, exchanges, and refund claims within the platform's timeframe.
2. Customer Service
Inquiry Management: Respond promptly and professionally to customer inquiries via Live Chat, WhatsApp, Social Media, and Email.
Problem Solving: Resolve customer complaints regarding order delays, damaged items, or wrong deliveries with a polite and helpful attitude.
Feedback Handling: Monitor customer reviews and ratings; reply to feedback to maintain a high store rating.
3. General Administration
Data Entry & Reporting:UseMicrosoft Excel to compile weekly/monthly sales reports, inventory logs, and expense trackers.
Documentation:Prepare invoices, delivery orders (DO), and shipping labels usingMicrosoft Word or platform tools.
Office Support: Maintain proper filing of documents (digital and physical) and assist with ad-hoc administrative duties as assigned by the manager.
Benefits

• Annual Leave
• EPF / SOCSO / PCB
• Allowance Provided

Skills
Customer Service Scheduling Administration Management
Important Information
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Skills Required