Job Description

Responsibilities & Authorities

:

Oversee and manage all administrative and operational matters related to the Sales Department.

Coordinate, prepare, and ensure accuracy of all sales documentation, quotations, and order processing in compliance with company procedures.

Liaise closely with thePlanning, Production, and Delivery teams to monitor stock availability and ensure timely order fulfilment.

Communicate with customers on sales orders, delivery schedules, payment follow-ups, and other administrative matters.

Maintain and update the customer database to ensure all records are accurate and up to date.

Attend to customer inquiries promptly and provide accurate information and follow-up.

Prepare and submit regular and ad-hoc sales reports, analyses, and updates as required by management.

Support the Sales Team in daily operations and coordination between internal departments and external parties.

Plan, organize, and coordinate periodic sales meetings, special projects, and customer engagement activities as assigned by the superior.

Ensure all documentation, filing, and reporting are properly maintained for audit and record purposes.

Education & Experience (Preferred)

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Minimum 2 years of working experience in sales administration, preferably in a manufacturing or engineering environment.

Possess at least a Diploma / Higher Diploma in Business Administration, Marketing, or any related field.

Skills & Knowledge (Required or To Be Provided if do not possess)

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PC literate with proficiency in MS Office applications and familiarity with AutoCount or similar ERP systems.

Strong coordination, organizational, and multitasking abilities.

A proactive team player with initiative and the ability to work independently under minimal supervision.

Good communication and interpersonal skills to interact effectively with customers and internal departments.

Languages required Bahasa Malaysia, English, and Mandarin (to liaise with Mandarin-speaking clients).

Knowledge of the crane or heavy machinery industry will be an added advantage.

Job Type: Full-time

Pay: RM2,800.00 - RM3,800.00 per month

Benefits:

Free parking Maternity leave Opportunities for promotion Professional development
Work Location: In person

Expected Start Date: 11/03/2025