Monday - Friday (9am - 6pm), work on Saturday only if there is urgent meeting
MUST willing to work at Sg Long
Responsibilities
Daily monitor and reply to customer inquiries appropriately across all E-commerce platforms to ensure a reliable and consistent customer experience, aligned with best practices
Assisting customers with the ordering process, including order placement, tracking, cancellations, and returns.
Raise dispute and provide evidence for all the claims or penalty from e-commerce platforms.
To carry out ad-hoc duties assigned by the Management from time to time
Benefits
Annual Leave
Medical Leave
EPF / SOCSO / EIS
Training will be provided by the company
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Ricebowl
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