Job Description

MohonKelayakan

• Able to communicate Mandarin and basic English
• Computer skills - using appropriate computer skills and knowledge, ranging from data entry to systems analysis, to achieve work goals.
• Ability to multi-task, prioritise and manage time effectively
• Team Skills - being able to work collaboratively with others in a participative management environment; working independently as well as working on a team.
• Excellent knowledge of MS Office,
• Great communication skills, verbal, written, and presentation capabilities with both customers and leadership.
• Looking for stable and permanent job
• Fast learner, Good attitude
• Great communication skills, verbal, written, and presentation capabilities with both customers and leadership.
• Self-starter, with a strong sense of ownership, assertive follow-through, and a passion for the highest level of customer satisfaction.
• Able to work in Kepong, Kuala Lumpur

Tanggungjawab

• Act as the point of contact between the executives and internal / external clients
• Be readily available with camera on to assist customers via Zoom video calls and address their questions or concerns.
• To efficiently handle inbound and outbound customer call inquiries.
• Handle basic support requests during the implementation phase.
• Ability to produce high-quality documents, SOP\'s and customer journey Playbooks.
• Handle requests and queries appropriately via call / zoom
• Take dictation and minutes and accurately enter data
• Create invoice/receipt for clients when needed
• Develop and carry out an efficient documentation and filing system
• Organizes workload, sets priorities and works within deadlines
• Able to assist with night classes occasionally.
• Oversee daily administration of the company
• Any ad hoc task assigned

ManfaatWorking time : Monday - FridayLocation: Kepong

• Each week has two days is WFH
• Training Provided.
• The company\'s team is young, and colleagues are united without office politics. The company is currently in a growth phase and is continuously expanding.
• EPF, SOSCO, EIS,
• 12 days Annual Leave,
• Medical claims.

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