Job Description

• Position: Administration Executive.
• Salary: RM 2500-3500.
• Job location: PJ Industrial Area, Off Jalan Templer, Petaling Jaya.

Introduction
Chrisjac Recruitment are currently in search of dedicated Malaysian female to take up the role of Administrator with a fulfillment management company in Petaling Jaya. The job is full time permanent position with working hours from 9.00am-6.00 pm Monday to Friday.
About the job
As the Administration Executive, you will be managing customer care for their various loyalty reward programs within mainly in the banking and financial institutions and other major corporate entities. This role is primarily responsible for supporting and administering the loyalty programs of these various business entities in Malaysia.
As the Administration Executive, you will be managing fulfillment and redemption process and customers\' portfolio entitlements and rewards within their loyalty program. Your role will be attending to customer interactions in timely basis by providing accurate information on entitlements and rewards earned through the loyalty programs. Where appropriate you will assist in facilitating and attend to customers inquiries and concerns.
Your role will also include managing, ordering and purchasing and making delivery of rewards earned to customers.
Candidate Profile
We are looking for female candidates to assume this customer-focus role. She must ideally possess minimum Diploma qualification in any field of study coupled with strong communication skills, the ability to speak fluent English and BM. Those who are also able to speak Chinese/Mandarin will be advantageous to take up this role.
Ideally we are looking for candidates who have proven loyalty program experience preferably in banking/financial institution environment.
Candidates for this role must have the desire to work in a supportive team environment with ability to work under pressure with speed and accuracy. She must be computer literate with ability to use MS Office and e-mail internet applications skills.

Chrisjac