Job Description

Greet customers and offer excellent customer service from intake to release of their vehicles

Take orders in person, over the phone or by email.

To check availability of parts on computerised stock records

Greeting customers and directing them to an available technician

Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs

Answering customer questions about service outcomes and consulting with technicians when necessary

To prepare the weekly and monthly sales report

Informing customers about potential cost savings and warranty protections.

Informing customers of changes in service or when their vehicle is ready to be picked up

Ensure that automotive work provided to customers meets company quality standards

Invoice and collect payment from customers for services rendered

Maintain customer records and enter data into computer databases

Ensure office and reception area is tidy and presentable, with all necessary stationery and material (e.g.pens, forms and brochures)

Perform other clerical receptionist duties such as filing, photocopying, etc.

Perform all other ad hoc tasks assigned by the line manager

Multitasking skill is essential for this position

Job Types: Full-time, Permanent

Pay: RM2,000.00 - RM2,200.00 per month

Benefits:

Maternity leave Opportunities for promotion Professional development
Work Location: In person