Job Description

Responsibilities:

Handle customer inquiries, complaints, and requests in a professional and courteous manner via phone, email, or in-person Provide accurate and timely information to customers regarding products, services, and company policies Manage customer accounts and maintain accurate customer records in the company's database Process customer orders, returns, and exchanges Coordinate with other departments to ensure timely delivery of products and services Monitor customer feedback and provide suggestions for improvement to management Perform administrative tasks such as filing, data entry, and scheduling appointments Maintain office supplies inventory and order supplies as needed Assist in organizing company events and meetings Perform other duties as assigned by management
Requirements:

High school diploma or equivalent; some college coursework preferred 2+ years of experience in customer service or administrative support role Excellent communication and interpersonal skills Strong organizational and time management skills Proficient in Microsoft Office (Word, Excel, and PowerPoint) Ability to multitask and work well under pressure Detail-oriented and able to maintain accurate records Ability to work independently and as part of a team Knowledge of basic accounting principles is a plus
The above job description is just a general overview, and the specific duties and requirements may vary depending on the organization and industry.

Full

Assisting and supports Team for quotation preparation. Respond to daily enquiries and follow up from customers Must be computer literate. To assist on general paper work, documentation and filing . To perform any ad-hoc duties.
Required :

Self starter, independent and able to work with minimum supervision. Good written and communication skills. ( English, Malay ) + Mandarin IS A BONUS Proficient in Microsoft Office applications. (Excel and Power point). 5 working days, 9am to 6pm
Job Types: Full-time, Permanent

Job Type: Full-time

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

Opportunities for promotion Professional development
Application Question(s):

What are the languages you are able to speak ? ENG , MALAY , MANDARIN ? Let me know you better ! E.g What are your goals for your career ? Note : You do not need to tell us what you like to eat or your favourite colour. Are you aware that our office is in Penang ? If you are from other states please state the reason why you are applying for this job . E.g My IC address is from Kedah but I am currently staying in Penang island. If you are from Penang Island , you can type " Yes , I am aware. " How old are you ? Please state your birthday DATE/MONTH/YEAR What is your current and expected salary ? Please be informed if your application is accepted we will need you to prepare EPF statement or Payslip.
Willingness to travel:

50% (Required)
Work Location: In person