Diploma/Degree in Operations Management, Business Administration, Engineering, or a related field.
2-3 years of experience in operations coordination, preferably in a technical or equipment servicing role.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); experience with ERP systems preferred.
Knowledge of GPS tracking systems is a plus.
Strong organizational, multitasking, and problem-solving skills.
Excellent communication and interpersonal abilities.
Ability to thrive in a fast-paced, dynamic environment
Tanggungjawab Service Coordination & Scheduling
Plan and oversee daily technician schedules for installation, breakdown repair, and preventive maintenance.
Liaise with clients and technicians to ensure prompt, effective service.
Monitor job progress, document service reports, and update job records.
Analyze service metrics to enhance route efficiency and response time.
Technical & Administrative Support
Handle procurement of spare parts, tools, and consumables.
Maintain accurate inventory records and coordinate stock replenishment.
Source vendors, negotiate pricing, and manage supplier relationships.
Prepare daily, weekly, and monthly performance and service reports.
Assist in budget planning and cost optimization
Fleet Management
Monitor company vehicle usage and ensure routine maintenance is completed on time.
Generate and analyze GPS tracking reports to evaluate routes and technician driving behavior.
Address vehicle-related issues including breakdowns, servicing, and accidents.
Ensure compliance with internal policies and road safety standards.
Process Improvement & Cross-Functional Support
Identify and support operational improvement initiatives for higher efficiency and service quality.
Collaborate with other departments (sales, customer service, logistics) to align operational goals.
Perform other related duties or special projects as assigned by management
Manfaat
5 workings day
Fast growing company
Young and energertic company.
Bonus and incentive
Yearly Company Trip
Manfaat tambahan
Annual Bonus
Company Trip
Kemahiran Administrative Support Calendar Management Communication Skills Office Management Customer Service Peringatan Penting Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.