Assist in handling data entry, filing, and document organization.
Schedule meetings and appointments.
Assist with internal and external communication (emails, memos, phone calls).
Maintain and update company records or databases.
2.
HR & Staff Support (if applicable)
Assist with screening resume and onboarding new employees or interns.
Help organize team events or training sessions.
Maintain employee attendance or leave records.
3.
Customer Interaction
Respond to
customer inquiries
via phone, email, live chat, or social media.
Assist customers with
product information
,
order status
, and
service requests
.
Handle
complaints or issues
politely and escalate them to senior staff when needed.
Record and track customer interactions in the system or CRM tool.
4.
Order & Service Support
Help process
orders, returns, or refunds
according to company procedures.
Follow up with customers to ensure their requests are resolved.
Coordinate with other departments (e.g., logistics, technical support, sales) to fulfill customer needs.
Requirements
1. Minimum Diploma/Degree in Business Admin, Office Management, or any related field
2. Fresh graduates or students in their final year are welcome to apply.
3. Proficient in
Microsoft Office
(Word, Excel, PowerPoint) or
Google Workspace
(Docs, Sheets, Slides).
4.Basic knowledge of
data entry
,
filing
, and
document management
.
5.Comfortable with email, phone communication, and scheduling tools (e.g., Outlook, Google Calendar).
6.(Optional) Familiarity with simple accounting or HR systems is an added advantage.
p/s: Accomodations provided for female interns
Job Type: Full-time
Pay: RM500.00 per month
Benefits:
Cell phone reimbursement
Free parking
Maternity leave
Opportunities for promotion
Professional development
Ability to commute/relocate:
Kajang (43000): Reliably commute or planning to relocate before starting work (Required)
Education:
Diploma/Advanced Diploma (Required)
Experience:
Human Resources: 2 years (Required)
Human Resources Management: 2 years (Preferred)
Work Location: In person
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