Job Description

This role is responsible for the administrative task within the office included but not limited to building maintenance and housekeeping, coordination and execution of both export and import shipments, ensuring compliance with all regulations and maintaining accurate records. The position involves close collaboration with breeders, shipping agents, customs officials, and the finance department.

Key Responsibilities:

Count, inspect, and record pupa received from breeders, ensuring quality and proper documentation. Prepare monthly pupa records for incentive calculations. Maintain cleanliness of pupa containers and work area. Assist with pupa/butterfly delivery as needed. Manage the entire export process, including booking shipments, preparing documentation (shipping labels, invoices, permits), packing pupa, coordinating with shipping agents (e.g., DHL), and communicating with customers. Track shipments, address customer feedback, and resolve invoice issues with the finance department. Maintain export sales records. Place orders, obtain necessary documentation (permits, invoices, tracking numbers), track shipments, and coordinate customs clearance as needed. Coordinate and attend inspections at the Penang Wildlife Department for shipments involving protected species. Manage export and import permit applications, ensuring accuracy and timely submission. Maintain insect logbooks and prepare them for inspection. Apply for Certificates of Origin (COO) as needed. Maintain inventory of packing materials, prepare materials for shipments, and place purchase requests for restocking. Organize packing materials for efficient storage. Assist in the coordination of facility management, building maintenance and housekeeping on a daily basis. Other administrative support include but not limited to manage leave requests and duty rosters for facility and housekeeping departments, place purchase requests, and perform other tasks as needed.

Qualifications:

At least a diploma in business administration, building management or relevant. At least 1 - 2 years of administrative or operations support role. Comfortable handling insect life, including pupae and live specimens. Willingness to learn and accurately use the scientific names (taxonomy) of various insects and butterflies. Pro?cient in English and Mandarin (spoken and written) to communicate with client from foreign countries. Strong organisational and record-keeping skills. Attention to detail and accuracy. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Familiarity with export/import procedures and regulations is a plus. Proficiency in Microsoft Office Suite (especially Excel) and Google Sheets. Experience with online permitting systems is preferred. Possess own transport and able to travel to government offices on a regular basis.
Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,500.00 - RM3,500.00 per month

Benefits:

Maternity leave Opportunities for promotion Professional development
Work Location: In person