Job Description

RESPONSIBILITIES:

Manage daily administrative operations, including filing, documentation, correspondence, and record-keeping to ensure efficient office workflow. Assist in preparing quotations, purchase orders, invoices, claims and other operational documents related to landscape projects and retail services. Maintain and update customer databases, vendor lists, and project records accurately. Coordinate schedules, appointments, and site visits for landscape projects and management meetings. Prepare weekly and monthly reports related to retail performance, inventory, and project progress for management review. Ensure compliance with company SOPs, licensing requirements, and internal control measures. Monitor stock levels of plants, materials, and retail products; initiate restocking and liaise with suppliers on orders. Maintain proper documentation for goods receiving, inventory tracking, and stock adjustments. Assist in cost comparison and sourcing of landscape materials to support project efficiency and cost management. Greet and assist walk-in customers, answer inquiries, and provide basic guidance on plant care and landscape solutions. Support daily retail operations by arranging displays, promoting featured products, and ensuring store cleanliness and customer experience standards. Handle retail sales transactions, issue receipts, and maintain accurate cash records. Support the preparation of project proposals, site visit schedules, and customer service follow-up. Coordinate with internal teams, suppliers, and external contractors to ensure timely delivery of materials and project execution. Assist in tracking project timelines, deliverables, and post-project support activities. Assist in content creation, posting, and monitoring of company social media platforms to promote services, retail products, and activities. Support coordination of workshops, promotional campaigns, and events to enhance brand visibility and customer engagement. Perform any other administrative or operational duties as assigned by the Superior/Management from time to time.
QUALIFICATION:

Minimum Diploma in Business Administration, Office Management, Retail Management, or related field.
EXPERIENCE/ SKILL REQUIRED:

At least 1-2 years of working experience in administrative, retail, or customer service roles. Proficient in Microsoft Office (Word, Excel, PowerPoint) and basic social media platforms Strong organizational and administrative skills Good communication and customer service orientation Basic knowledge of plants or willingness to learn Computer proficiency in MS Office & social media platforms Ability to multitask and coordinate between administrative and retail responsibilities
Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,500.00 - RM4,000.00 per month

Benefits:

Maternity leave Opportunities for promotion Professional development
Work Location: In person