Job Description

GENERAL POSITION SUMMARY

• Assisting in the commercial function and to ensure commercial terminal contract correctly interpreted and fairly appreciated. Operations of commercial activities contract compliances, promotions etc at airport level. Monitoring and updating contract requirements on terminal activities

ESSENTIAL POSITION FUNCTION

• To ensure all tenants and concessionaires adhere to the terms and conditions of the contract agreement
• To ensure that sales reports are received before the 7th of the month
• To ensure that the tenants/concessionaires adhere to the operation hours as per contract agreement
• To ensure no foreign workers/shop assistants are employed by the tenants/concessionaires at LTAB Kuching.
• To monitor closely that tenant/concessionaires profile are updated and maintained based on the agreement
• To submit the standard monthly report to MASB HQ
• To ensure smooth operation of commercial activities at the airport and availability of staff at the shop area at all time
• To inspect and verify all advertisements sites visual are well maintained and operational
• To ensure unpacked boxes/crates are not left unattended at any part of the shop area
• To monitor the cleanliness of the retail area and disallow unnecessary blockage of passengers flow within the shop areas
• Perform other duties as required

Key Challenges

• To achieve the KPI as targeted.
• To ensure all vendors\' accounts/debts are accurate, updated and reconciled.
• To assist SE Support Svc Comm and Officer in preparing monthly report on commercial performance
• To assist SE Support Svc Comm and Officer in managing account receivable effectively
• To lessen customer complaints on late invoice payment.
• To improve on urgent utilities payment in order to avoid disruption to operations.
• To provide occupational safety and environment friendly to staff and customers.
• To assist and provide informative and resourceful in terms of providing valueable data to customer\'s account
• To assist SE Support Svc Comm in providing business plan for terminal development.
• To cope with the additional activities

Working Relationship

WHO

FROM

PURPOSE

Retails/Tenants Owner Manager/

Supervisor

Commercial Outlets/

Tenant

Dedicated person will help improving the accuracy, timeliness to avoid late payment on vendors\' invoices and staff claims.

Dimension

Competencies

Collaboration

Commercial Orientation

Customer Centricity

Develops and Empowers

Driving Excellence

Skills

• Good working knowledge at;

• Accounts receivable/accounts payable
• Standard operating procedures, laws, acts and other related compliance as directed by the management or ministry

Relevant Industries

Internal

• MCE/ SPM or equivalent with a minimum working experience in Commercial/ Business Admin/ Finance related field is an advantage
• Must achieve and maintain performance for two (2) consecutive years of at least 1 year - Exceptional / A or Outstanding / B and or 1 year - Minimum Meet Expectations/
• The employee must not be subjected to any form of Disciplinary action for the past 36 consecutive months immediately preceding the promotion.

External

• MCE/ SPM or equivalent with a minimum working experience in Commercial/ Business Admin/ Finance related field is an advantage with at least 1 year experience.

Education

Internal

• MCE / SPM With Credit in Bahasa, Pass in Mathematics and English

External

• SPM with Credit in Bahasa, Pass in English and Mathematics

Additional Information

Open for Malaysian citizen only.
Please be reminded that only online application will be entertained.
Applications should reach us no later than 11 April 2023
Only shortlisted candidates will be notified.

Malaysia Airports