POSITION GENERAL SUMMARY To ensure the smooth and efficient operations of the respective area and to ensure that all facilities are serviceable and well maintained. To perform administration work as required ESSENTIAL POSITION FUNCTIONS
To attend briefing.
To inspect and ensure all facilities at the work place are serviceable. To report immediately to Supervisor on faulty equipments and record details in the log-book.
Carry out regular inspections on all airports facilities in the Klia2 and reports back to DE/Terminal Manager.
Monitor day to day activities in the Terminal Building such as filming, promotions etc.
Monitor the movement of the VVIP to unsure smooth flow and to assist when necessary.
Monitor the performance of the contractors and reports back to Terminal Manager on any irregularities found.
To assist customers who need assistant.
To coordinate with AOCC on the overall status of the airports.
To follow the directives from Terminal Manager on administration and operation matters from time to time.
Key Challenges
Ensure that the services provided are exceeding passenger expectation
Working Relationship
WHO FROM PURPOSE
Information Officer /Assistant
Terminal Service Division
Ensure smooth terminal operations
Controller
AOCC
Reporting of irregularities
Vendor
External
Ensure cleanliness and operations of trolley are at standard
Dimension
Competencies
Collaboration Commercial Orientation Customer Centricity Develops and Empowers Driving Excellence
Skills
Able to work in group, follow instructions, friendly and enjoy meeting people
Good proficiency in Bahasa Malaysia and English
Relevant Industries
Education
SPM with Credit in Bahasa Malaysia and Pass in English and Mathematics