Job Description

QS is proud to be a fair and equal organization where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive. About QS QS is the world\'s leading provider of services, analytics, insights and intelligence to the global higher education sector - supporting university excellence across the world. Our student recruitment and enrolment solutions enable universities and business schools to connect with talented individuals seeking to further their academic progress and career development. Our portfolio of professional services includes consultancy, student mobility and academic partnerships management, and branding solutions. We publish highly visible and influential rankings of international universities, including the QS World University Rankings which reaches a global audience of hundreds of millions of people. Founded in 1990, our activities span across 50 countries, working with over 2000 of the world\'s leading higher education institutions and over 12,000 employers. Headquartered in London, QS has over 650 employees globally with offices in 14 different countries, including Australia, Malaysia, India, Romania, Singapore, France, Germany and the USA. QS keeps growing organically, through acquisition and by recruiting top talent across key regions. About Hiring manager and their life at QS- I joined QS at a managerial level, based on my prior experience in the relevant sector. From joining as an Admissions Manager, more than 6 years ago, to a Director of Admissions Operations now, the trust, belief, and empowerment that QS has given me over the years means I get to lead an amazing team, have a great deal of autonomy and responsibility, and do really interesting work at Higher Education Sector. The opportunity in QS was, and is, just amazing! For me, being able to multitask is key and juggling the management of a team of inspiring QS\'ers (all from different cultural backgrounds), business needs and my own family commitments, has proven to be useful in my overall success and job satisfaction. Please join us and be a part of the magic here at QS. What inspires us: At QS, our culture fosters a flexible working environment that encourages our employees to own their career whilst personally and professionally thriving. We collaborate, respect and support each other - and as a company, our values underpin these. Our mission is to empower motivated people around the world to fulfil their potential through higher education, and to ensure everyone has the same opportunity to achieve that potential. We celebrate the diversity of our teams and believe through sharing our experiences we can learn from one another and become stronger together, which enables us to achieve our goal. At QS, you\'ll be responsible for implementing real change in the international higher education landscape, full of exciting and interesting challenges where you can drive positive impact across the business. The role As an Admissions Assessment Officer (AAO) at QS, you will be responsible for reviewing and processing applications for the academic (English and course) entry requirements. This includes recommendation for entry into the university and subsequent follow-up with students and agents. The AAO will verify and assess student applications as part of the overall admissions process on behalf of our university partners. The role will involve providing a quality customer focused service whilst liaising with students, agents, and university clients when pre-determining eligibility based on entry requirements provided by the university. Role responsibilities: To process and assess student applications in accordance with the client\'s admissions policies and guidelines Ensure that application assessment service is delivered in line with client protocols Verifying and checking applicant information and documents including English language results, academic certificates and transcripts, documents on personal information and any other requirements as outline by the client Ensure that student and agent enquiries are answered and assisted promptly and effectively Ensure data integrity is always maintained Ensure Quality Assurance (QA) standards are met Ensure timey turnaround is maintained for all applications according to agreed KPIs Ensure client communication is positive, constructive, and professional Key skills and experience: Attention to detail and accuracy is a must Previous experience in University International admissions is preferred A good level of understanding international qualifications for entry into UK or Australian universities is preferred Ability to organize work activities according to priorities and meeting agreed deadlines A strong team player, with the ability to also work independently Ability to provide effective analytical, critical thinking and problem-solving skills A good basic knowledge of Word, Excel and Outlook is essential - with experience of management systems such as E-Vision or StudyLink preferred We take investing in our people very seriously. As standard you will have: Competitive base salary Access to an annual bonus scheme (for qualifying roles only) Flexible working options, including hybrid or remote 20 days annual leave, plus public holidays Generous maternity and paternity leave Access to an Employee Assistance Programme (EAP) and MiCare health A vibrant social environment and multicultural and multinational culture But that\'s not all. Outside of these standard benefits we also offer resources to allow professional growth and wellness initiatives to nurture a healthy mindset: Free subscription to the Calm App - the #1 app for sleep, meditation, and relaxation A focus on welfare which is led by our global wellness team, with mental health first aiders globally Access to a variety of diversity and inclusion initiatives and groups Strong recognition and reward programs - including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards, Connect with your Career annual PD event Support for volunteering and study leave Free subscription to LinkedIn learning - with over 5000 courses and programmes at your fingertips Options to join our outstanding global Mentorship programme Brand new breakout and relaxing spaces in office Like what you\'ve heard Great, apply now! As a candidate, we know the application and interview process can be daunting and so it\'s important that you have a great experience with us. Our dedicated Talent Team will work hard to ensure you are fully informed at all stages and you are really excited by this opportunity to do meaningful work in the education space.

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