Job Description

Role: Admissions Assessment Advisor Location: Kuala Lumpur, Malaysia Job type: Full time, permanent - hybrid Why QS At QS, our culture fosters a flexible working environment that encourages our employees to own their career whilst personally and professionally thriving. We collaborate, respect, and support each other - and as a company, our values underpin these. Our mission is to empower motivated people around the world to fulfil their potential through higher education, and to ensure everyone has the same opportunity to achieve that potential. We celebrate the diversity of our teams and believe through sharing our experiences we can learn from one another and become stronger together, which enables us to achieve our goal. At QS, you\'ll be responsible for implementing real change in the international higher education landscape, full of exciting and interesting challenges where you can drive positive impact across the business. As a Admissions Assessment Advisor, this is what you\'ll be doing: As an Admissions Assessment Officer (AAO) at QS, you will be responsible for reviewing and processing applications for the academic (English and course) entry requirements. This includes recommendation for entry into the university and subsequent follow-up with students and agents. The AAO will verify and assess student applications as part of the overall admissions process on behalf of our university partners. The role will involve providing a quality customer focused service whilst liaising with students, agents, and university clients when pre-determining eligibility based on entry requirements provided by the university. Role responsibilities: To process and assess student applications in accordance with the client\'s admissions policies and guidelines Ensure that application assessment service is delivered in line with client protocols Verifying and checking applicant information and documents including English language results, academic certificates and transcripts, documents on personal information and any other requirements as outline by the client Ensure that student and agent enquiries are answered and assisted promptly and effectively Ensure data integrity is always maintained Ensure Quality Assurance (QA) standards are met Ensure timey turnaround is maintained for all applications according to agreed KPIs Ensure client communication is positive, constructive, and professional Key skills and experience: Attention to detail and accuracy is a must Previous experience in University International admissions is preferred A good level of understanding international qualifications for entry into UK or Australian universities is preferred Ability to organize work activities according to priorities and meeting agreed deadlines A strong team player, with the ability to also work independently Ability to provide effective analytical, critical thinking and problem-solving skills A good basic knowledge of Word, Excel and Outlook is essential - with experience of management systems such as E-Vision or StudyLink preferred We take investing in our people very seriously. As standard you will have: Competitive base salary Access to an annual bonus scheme (for qualifying roles only) Flexible working options, including hybrid or remote 20 days annual leave, plus public holidays Generous maternity and paternity leave Access to an Employee Assistance Programme (EAP) and MiCare health A vibrant social environment and multicultural and multinational culture But that\'s not all. Outside of these standard benefits we also offer resources to allow professional growth and wellness initiatives to nurture a healthy mindset: Free subscription to the Calm App - the #1 app for sleep, meditation, and relaxation A focus on welfare which is led by our global wellness team, with mental health first aiders globally Access to a variety of diversity and inclusion initiatives and groups Strong recognition and reward programs - including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards, Connect with your Career annual PD event Support for volunteering and study leave Free subscription to LinkedIn learning - with over 5000 courses and programmes at your fingertips Options to join our outstanding global Mentorship programme Brand new breakout and relaxing spaces in office Like what you\'ve heard Great, apply now! As a candidate, we know the application and interview process can be daunting and so it\'s important that you have a great experience with us. Our dedicated Talent Team will work hard to ensure you are fully informed at all stages and you are really excited by this opportunity to do meaningful work in the education space.

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