Job Description

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.Simply put, we connect people with moments that matter.What you will be doing:Be the go-to person for Sabre\xe2\x80\x99s solution portfolio the travel agency business sector. You will be the customer facing business analyst and technical consultant for our solutions including Sabre Red 360, AutomationHub, TicketExpress, Direct Pay and New Distribution Capability (NDC). Your responsibilities will include:Presales:

• Understand and document the customer\xe2\x80\x99s current state with the focus on their business pain points.
• Author a solution architecture document to address the pain points and create opportunities.
• Demonstrate how specific Sabre products help the customer grow. This may include conducting technical workshops for the customer\xe2\x80\x99s product and technology team.

Implementation:

• Train and provide technical consultancy to the customer\xe2\x80\x99s product and technology team. Ensure they leverage the most optimized workflows and Sabre products.
• Drive smooth transition from the customer\xe2\x80\x99s current setup to a full integration with Sabre.
• Document the customer\xe2\x80\x99s workflows and how they map to Sabre APIs and other products.

Optimization:

• Engage the customer regularly to drive continued partnership and identify opportunities. Keep up-to-date with and document changes in the customer\xe2\x80\x99s workflows.
• Champion Sabre products to the customer to create technology stickiness.
• Champion the customer\xe2\x80\x99s needs to Sabre product teams.

Team Collaboration:

• Collaborate with Sabre commercial leaders and other members of the account team to drive customer engagements and new business pursuits.
• Add to and leverage regional team\xe2\x80\x99s product and technology expertise.
• Build and manage relationship with Sabre product teams, ensuring roadmaps are aligned with customer needs and business goals.

Technical Consultation:

• Be the face of Sabre technology to our customers. Maintain good relationship with the customers\xe2\x80\x99 technology leaders and working-level teams.
• Be familiar with our customers\xe2\x80\x99 current state of Sabre integration as well as their roadmaps. Regularly engage our customers through scheduled meetings, technology reviews, and other Sabre events.
• Be the voice of our customers to Sabre Product/Marketing team by articulating ongoing solutions, investment requirements, and associated business cases.

Qualifications and Education Requirements:

• Bachelor\'s degree or equivalent in information Systems or Business Administration.
• Minimum 8 years of experience in travel tech industry, with deep knowledge of travel agencies\xe2\x80\x99 workflows, data connectivity and standards, and also their back-office operations.
• Experience in implementing, giving training and supporting travel agency booking platforms.
• Excel in customers presentation and consultation.
• Ability to manage multiple projects effectively.

Personal Attributes:

• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Customer-obsessed with an innovative mindset.
• Independent worker who thrives in a highly matrixed global organization.

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.#LI-Hybrid#LI-MF1

Sabre