Ai Conversation Script Content Creator

Kuala Lumpur, Malaysia

Job Description


Key Accountabilities:Script Design:

  • Develop and design engaging and effective conversational scripts for robot caller systems.
  • Ensure scripts are clear, concise, and align with business objectives and user needs.
  • Regularly update and refine scripts based on feedback and performance data.
Logical Reasoning:
  • Utilize rigorous logical reasoning to anticipate and address various user responses and scenarios.
  • Design conversation flows that handle edge cases and maintain a natural conversational tone.
Attention to Detail:
  • Ensure high accuracy and attention to detail in script content and flow.
  • Perform thorough testing and validation of scripts to identify and fix issues.
Collaboration:
  • Work closely with cross-functional teams, including software developers, business analysts, and customer service representatives, to gather requirements and insights.
  • Participate in team meetings to discuss script improvements and share progress updates.
  • Incorporate feedback from stakeholders to enhance the effectiveness of conversational scripts.
Requirements:
  • Bachelor\xe2\x80\x99s degree in Computer Science, Software Engineering, Linguistics, Communication, or a related field. Equivalent practical experience may be considered.
  • Must be fluent in both English and Bahasa Malaysia, with excellent written and verbal communication skills in both languages.
  • Knowledge of any programming language or background in software development is an added advantage.
  • Familiarity with conversational AI platforms and tools is a plus.
  • Effective communication and collaboration skills, with the ability to work well in a team environment.
Nice to Have:
  • Experience with AI or chatbot development.
  • Experience with call center dialogue/ conversations/ scripts.

Stampede Solution Sdn Bhd

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD1056027
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned