Job Description

Your IT Future, Delivered
AI Engineer
With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our locations have earned the #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.
Digitalization. Simply delivered.
At IT Services, we are passionate about technology. Our Workflow team is continuously expanding. No matter your level of AI proficiency, you can always grow within our diverse environment.
#DHL #DHLITServices #GreatPlace #OneTeam #AsOne
Grow together
As an AI Engineer, employee will design and build AI-driven microservices, integrate with enterprise LLM platforms, and deliver scalable, secure, and containerized solutions using OpenShift and Azure. You will work across backend, frontend, and DevOps boundaries to ship high-quality, production-ready AI capabilities
What you will do

• Build AI-enabled microservices integrating with enterprise LLM providers (Azure OpenAI and others)
• Design RAG pipelines, embeddings workflows, document retrieval, and semantic search
• Implement prompt orchestration, model routing, and evaluation frameworks
• Work with vector databases (pgvector, Qdrant ,Redis Stack, Pinecone, etc.) and retrieval systems
• Optimize inference performance with batching, streaming, caching, and async flows
• Build scalable AI interfaces using gRPC, protobuf, and REST, SOAP
• Collaborate with architecture teams to define AI integration patterns and reusable components
• Automate AI model integration workflows and assist with MLOps-style versioning and deployment
• Drive observability for AI services: latency, drift, evaluation metrics, and quality scoring
• Build backend microservices using C#, .Net and .Net Core
• Develop front-end using HTML/CSS, Javascript, JQuery
• Containerize and deploy apps using OpenShift, Helm/Kustomize, and GitOps practices i.e. Experience deploying workloads on OpenShift and/or Azure
• Build CI/CD pipelines (GitHub Actions) with automated testing, quality gates, and security scanning
• Implement observability (metrics, logs, traces) using Prometheus, Grafana, ELK/EFK, and OpenTelemetry
• Ensure compliance, secure coding, secrets management, and SBOM/container security
• Work effectively in Agile/Scrum teams, managing work items, sprints, and delivery workflows using Jira for planning, tracking, and collaboration

Ready to embark on the journey? Here's what we are looking for:

• Technology/Languages: .NET Framework 4.5 & above, C# 6.0 & above, Entity Framework (ORM), Windows WCF (REST/SOAP), WebAPI (REST), HTML/CSS, Javascript, JQuery, SQL
• DBMS: MS SQL Server 2012 & above
• Middleware: IBM MQ, SSIS (ETL), SSRS (BI)
• Advantage: OpenText (MBPM), JQWidgets, Telerik UI, .NET Core 6 & above, Postgres, Kubernetes, Docker, Jenkins/UCD, SonarQube, Microsoft Azure, Dev(Sec)Ops
• Tools: Visual Studio 2017 & above, SSMS, SOAP UI, Chrome/Edge, GIT
• GPU/accelerated AI inference experience
• Knowledge of security best practices in AI systems
• Cloud or Kubernetes certifications

You are able to work independently, prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.
An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Outpatient (unlimited) and inpatient medical coverage for employees.
• Personalized flexi benefit plan for you and your family.
• Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones.
• Modern offices with free parking space.

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.

Skills Required