Job Description

IGT Services And Technologies KL Hiring! Full Time [Airline Industry] Mandarin Customer Service in Selangor, Earn up to MYR 4,900 - Ricebowl
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[Airline Industry] Mandarin Customer Service
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MYR4,000 - MYR4,900 Per Month
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Posted 16 hours ago o Closing 16 Nov 2025
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Requirements

• Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs
• Maintain good communication and cooperation with relevant departments
• To exceed customers' expectations in terms of customer service & accurate information.
• Work in a team to achieve the required KPI elements and SLA.

Responsibilities

• Must be able to converse fluently using Mandarin and English
• Must be able to read & write Traditional Mandarin word
• Education: SPM, UEC, O-level or; and above
• Working Hours? 24/7 Rotational Shift - 5 days working
• Preferred to have six months or more of customer service experience
• Fresher are welcomed to apply

Benefits

• KPI incentives
• Transportation allowances
• 14 days AL; 14 days ML, 60 days Hospitalization leave
• EPF, SOCSO
• Health and life insurance
• Medical Claim
• Corporate deals

Additional Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Medical Insurance
• Training Provided
• Allowance Provided
• 5 Working Days

Skills
Mandarin Language Proficiency Communication Skills
Important Information
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Skills Required