Our client is a major internationally travel agency is looking for Corporate Airline Ticketing Officer to be based in Kuala Lumpur. Key Responsibilities: ? Work with other departments on ticketing requirements. ? Reply Flight and Fare Enquiries emails. ? Handling Group Airlines Ticketing and Query, Request and Refunds/re-booking of tickets. ? Dealing with various airlines. ? Handling Series, non-series, ad-hoc booking including but not limited to making booking, filing PNR to Q to HDQ for confirmation, insert names in group, name change, correction, split, route change, monitor group change, send prints of confirmed PNR. ? Sales on flight booking / reservation, hotel booking, travel insurance arrangement for all our corporate clients. ? Assist clients for visa application for necessary Country. ? Issue invoices, monitoring invoicing and collections of outstanding debts for Cash Term customer. ? To hold the rotate 24/7 mobile phone and laptop. ? Ensure a high degree of customer satisfaction by providing ticketing services in a professional manner and professional behavior for the benefit of our Company?s Image. Requirements: 1. Minimum 3 years of working experience in related field 2. Good understanding of Airline/Aviation/Travel industry. 3. Ability to use Sabre system 4. Excellent spoken and written communication skills (English) 5. A team player with strong work ethic 6. Positive thinking and results oriented 7. Ability to work under pressure and meet deadlines 8. Ability to multitask and prioritize responsibilities 9. Strong attention to details Benefits: 5-day week, performance bonus, hospitalization insurance, medical, etc.
Established in 2005, VR Excellent is a dynamic and progressive recruitment agency in Malaysia that focuses on the following core businesses: 1. Executive Search/ Recruitment Services/ Headhunting 2. Profiling (Staff Competency Assessment) We started off as a business that was involved predominantly in general HR consultancy services. Over the years, the company evolved into an Executive Search and profiling firm, offering end-to-end recruitment services. We are a licensed Headhunter in Malaysia and we are registered in the respective countries that we operate in. Some of our clients include companies such as DHL, Samsung, Amway, Cohu, Lafarge, Monier, Epson, Nestle, Moet Hennessy Diageo, MacFood, Meinhardt, EDP Consulting, Welch Allyn, Martin Brower, Mighty Bakery, etc.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent