Job Description

Responsibility

Handling check in and check out duties. Makes daily reservation count for arrival and departures. Complete reports on timely manner. Receive and reply call and email inquiry. Accommodating guest request and inquiry. Up selling room, lounge access (food & beverage) and promoting the hotel services to the guest. Assist in quality checking and maintaining consistency of the food & beverage served. Follow the food handling procedures and food safety rules & regulation. Handling cashiering duties. Concierge services such as provide travel information that nearby to hotel attraction or events. Work closely with housekeeping department to ensure rooms are ready in time for next guest check in. Work closely with kitchen department to ensure smooth operations of the food & beverages section during service. Maintain a clean and neat front desk area/food counters/service areas at all time, to create a good impression to the guest and better working environment for staff. Report any unusual occurrences to supervisor or manager which include hotel facilities defect, payment failure, other unusual incident. Undertake Ad-hoc task or duty assigned by outlet supervisor, manager and management staff.

Requirements

Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, Higher Secondary/STPM/"A" Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma, any field. Willing to work in shifts, weekend and public holiday. Fresh graduate is encourage to apply.

Daily Grooming

Always look professional and yet able to delivery warm welcome. Maintain high standard of personal hygiene. Adhere to grooming policy. Staff uniform will be provided by the hotel.
Job Type: Full-time

Pay: RM2,000.00 - RM2,300.00 per month

Schedule:

Day shift Evening shift Night shift Rotational shift Weekend jobs
Experience:

Hotel receptionist: 1 year (Preferred) Food service: 1 year (Preferred) Customer service: 1 year (Preferred)
Language:

* English (Preferred)