Grow your career with usHere at Averis, our common purpose is to improve lives by developing resources sustainably. Our people are crucial in helping us to realise our vision to be one of the best Global Business Solution (GBS) organization to support our customers in creating value for the Community, Country, Climate, Customer and Company.Role Summary: Provide claims verification transaction processing support to deliver all personal claims submitted. Possess 0-3 years of work experience.Responsibilities: Functional Tasks: 1. To perform claims verification day-to-day transaction processing and ensuring delivery quality in terms of accuracy, completeness and timeliness on a daily basis. \xc2\xb7 To create and maintain all claims related information \xc2\xb7 To process and update claims via ESS and manual claims documents received in the SAP system \xc2\xb7 To execute claims posting as per agreed schedule. \xc2\xb7 Coordinating with BG HR/BG Finance and CSC Finance on finance posting outputs. \xc2\xb7 Liaise with Business Groups for authorization. \xc2\xb7 Coordinate with Business Group for final amount to be paid. 2. To accurately process all expenses claims transactions within the given time frame. 3. All transactions should be processed i.e. entered into SAP or rejected according to the established process and procedures. 4. To ensure the accuracy and the completeness of the transaction processed. 5. To attend to CSC communication channels e.g. email and assigned Helpdesk tickets. 6. To monitor and process the request before specified deadline. 7. Perform other duties as and when delegated i.e. back-up function, business process improvement initiatives and ad-hoc projects. 8. Resolve employee and Business Groups queries related to statement of expenses claims status, finance posting report on timely basis. Service Management and Continuous Improvement: 1. Execute work in accordance with the service management framework by providing timely and accurate customer service. 2. Review backlog and cycle time reports to improve process flow times. 3. Minimise number of transaction escalations by ensuring all transactions are processed within agreed service timelines. 4. Ensure queries from vendor and Business Groups are attended to and resolved in a timely, responsible and proactive manner.Requirements:To be successful in this role, it is recommended that you should have the following skills and qualifications:
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