Job Description

• Min. Education: Bachelor\'s Degree, Post Graduate Diploma, Professional Degree, Master\'s Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• Min Experience: 2 years or Diploma holder with 5 years exp
• Other Experience/Training/Qualifications: Presentation skills special projects, technical skills, or certifications Knowledge Expertise in SAP, AMOS or RM tools

• Providing functional and technical support for FHS business applications, resolving end users issues, troubleshooting software problems, diagnosing software faults and escalating software issues (bugs/process) to the resolver group.
• Administering system master data, performing data upload, monitoring interfaces between FHS IS and external systems.
• Maintaining up-to-date User Guides, FAQ, KM databases
• Analyze data integrity and consistency, monitoring data issues and running daily reports to determine malfunctions that continue to occur.
• Perform troubleshooting, find the root cause, and any necessary corrective actions to resolve them permanently.
• Collaborate with IT team and application owner to improve business process and systems, represent the business
• Provide technical support in system configuration and fixing customized reports.
• Conduct application training for the users as and when needed to eliminate user error (e.g. Customer Order Desk, Repair, Warehouse)
• Responsible for preparation, creation, and test execution for any testing phase of the project
• To handle ad hoc tasks assigned by manager from time to time.

• 5 days working.
• Annual and Sick leave will be provided.
• Medical insurance will be provided.

• Medical and Hospitalisation Leave
• Annual Leave
• EPF / SOCSO / PCB
• Annual Bonus
• Medical Insurance
• Training Provided
• 5 Working Days

Ricebowl