Job Description

Company Description
At NEXTDC we are building the heart of Australia & Asia's high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the specific requirements of local, international hyperscale customers.
We are expanding our presence globally, including a new data centre in PJ, meeting the current and future digital needs of Malaysia by accelerating job skills, direct investment and economic prosperity.
At NEXTDC, we know that our success depends on the talents of our people, and we foster a culture of continued learning and development. Our culture is built on collaboration and innovation, we are passionate about what we do, and we are committed to our mission to be the leading customer-centric data centre services company.
Where Cloud lives and AI thrives

As our Application and Integrations Support Engineer you'll be responsible for supporting, maintaining, and enhancing applications, microservices, and integrations running in Azure Kubernetes Service (AKS) and leveraging other Azure services like Event Hub and API Management (APIM). Here you'll be responsible for troubleshooting issues, ensuring system reliability, optimising performance, and developing new features and integrations using C# .NET and Python.
Within this position, your scope will cover:

• Application Support: Monitor and maintain the health and performance of applications and microservices in AKS, ensuring high availability and reliability.
• Integration Management: Support and manage integrations between applications and other systems using Azure services like Event Hub and APIM.
• Troubleshooting: Diagnose and resolve technical issues related to applications and integrations, performing root cause analysis and implementing solutions.
• Performance Optimisation: Optimise the performance of applications and integrations, ensuring efficient resource utilisation and scalability.
• Development and Enhancement: Develop and enhance applications and integrations, implementing new features and improvements using C# .NET and Python.
• Automation: Implement automation scripts and tools to streamline support processes and reduce manual intervention.
• Documentation: Maintain comprehensive documentation of applications, integrations, and support procedures to support knowledge sharing and continuity.
• Security and Compliance: Ensure that applications and integrations adhere to security policies and compliance standards, implementing best practices for data protection and access control.

Qualifications

• Minimum of 5 years of experience in application support, integration support, or a related role
• Relevant Azure certifications (e.g., Microsoft Certified: Azure Administrator Associate) are highly desirable
• Bachelor's degree in Computer Science, Information Technology, or a related field
• Fluency in English - excellent verbal and written communication
• Excellent communication and interpersonal skills, with the ability to articulate concepts and ideas clearly to stakeholders at all levels
• Flexibility and adaptability to meet deadlines and work in a growing team

Your technical capability

• Proficiency in cloud services including container orchestration platforms (Kubernetes), event streaming services, and API management solutions
• Strong coding skills in C# .NET and Python
• Experience with version control systems and CI/CD processes
• Excellent problem-solving skills and attention to detail

Additional Information

• Be part of 'factories of the future' as we build the infrastructure to support the digital economy, AI and cloud.
• Inclusive, diverse and values-driven working culture
• Hybrid working practices
• Great opportunities to progress within our company (grow as we grow)

Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.
Make NEXTDC your next move.

Skills Required